First, check that your card details (number, expiry, CVC) are correct. Ensure you have sufficient funds and your card allows international transactions. Try using another browser or device. You can also try again in a few minutes — sometimes Stripe security checks cause short delays. If the issue persists, please contact your bank for further assistance.

Sometimes a failed attempt appears as a pending charge. It will automatically disappear within 3–5 business days. If both charges remain after that, contact us at admin@saywiseschool.com with your name, email, and transaction date.

This usually means your bank blocked the transaction. Please call your bank and ask them to approve international online payments.

The Company offers a full refund within 15 days after the first live or asynchronous session was taken. Email admin@saywiseschool.com (admin@saywiseschool.com)and include your full name, email used for purchase, and reason for refund.