Need Help with Your Payment?

Q1. My payment didn’t go through — what should I do? ➡ Check that your card details (number, expiry, CVC) are correct. ➡ Ensure you have sufficient funds and your card allows international transactions. ➡ Try using another browser or device. ➡ You can also try again in a few minutes — sometimes Stripe security checks cause short delays. Q2. I was charged twice. ➡ Sometimes a failed attempt appears as a pending charge. It will automatically disappear within 3–5 business days. ➡ If both charges remain after that, contact us at admin@saywiseschool.com with your name, email, and transaction date. Q3. My card was declined. ➡ This usually means your bank blocked the transaction. Please call your bank and ask them to approve international online payments. Q4. I need a refund. The Company offers a full refund within 15 days after the first live or asynchronous session was taken. ➡ Email admin@saywiseschool.com and include your full name, email used for purchase, and reason for refund.